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Serious Games To Navigate Challenging Conversations

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Kognito Interactive is one of the silver medal winners of the International Serious Play Awards Competition with the Serious Game At-Risk in Primary Care in the Healthcare/Medical category.

Developed in partnership with the NYC Department of Health and Mental Hygiene, the simulation is free to all New York City primary care providers (PCPs). The training helps PCPs screen and manage patients with potential trauma-related mental health disorders.

Kognito designed At-Risk in Primary Care, a CME and CNE approved online Serious Game, to help prepare primary care providers to recognize when patients’ physical ailments may be masking underlying trauma-related mental health disorders such as PTSD (Post-Traumatic Stress Disorder) or depression and how to build a treatment plan that engages the patient and integrates mental health so that the causes of the symptoms are addressed and treated.

Kognito's At-Risk simulation enables providers to navigate challenging conversations with emotionally responsive, fully animated patient avatars that act and respond like real patients in distress. This approach enables providers to learn practical and time-efficient techniques to effectively identify and manage the treatment of patients with the four most common trauma-related mental health disorders: Post-Traumatic Stress Disorder, depression, substance and alcohol abuse disorders, and General Anxiety Disorder.


 The At-Risk in Primary Care program is available online and is divided into modules of 10-20 minutes each. The training may be completed in one sitting or over time. Learners who successfully complete the training are eligible for 1.50 CME or CNE credit.


 Kognito's Human Interaction Simulation Platform™ enables Kognito to author and deliver virtual practice environments where learners engage in challenging conversations with emotionally responsive avatars that act and respond like real people thereby replicating real-life interactions. By engaging in deliberate practice and receiving personalized feedback, learners internalize best practices and tactics in managing these conversations and become more confident and capable to handle similar conversations in real life.